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Season Hotel logo white

Privacy policy

Privacy policy of Season Hotel

  1. Introduction
    Season Hotel ("we", "us", "our") cares about your privacy and strives to protect your personal data. This privacy policy describes how we collect, use, and protect your personal information when you visit our website seasonhotel.se or use our services.

  1. Collection of personal data
    We collect personal data about you when you:
  • Booking a room, treatment, activity or other service through our website.
  • Sign up for our newsletter or other mailings.
  • Filling in a contact form or otherwise communicating with us.
  • Participating in customer surveys or campaigns.

    The personal data we may collect includes:
  • Name
  • Contact details (e-mail address, telephone number, address)
  • Payment information (credit card number and billing address)
  • Booking information (dates of stay, preferences, special requests)
  • Technical data (IP address, browser settings, cookies)
 
  1. Use of personal data
    We use your personal data to:
  • Process and manage your bookings (legal basis: contract).
  • Communicate with you about your booking or any other questions you have (legal basis: contract, legitimate interest).
  • Send marketing material and newsletters (legal basis: consent).
  • Improve our website and services (legal basis: legitimate interest).
  • Conduct analyses and market research (legal basis: legitimate interest).
  • Comply with legal requirements and regulations (legal basis: legal obligation).
 
  1. Sharing of personal data
    We do not share your personal data with third parties, except:
  • When required to process your booking (e.g. payment providers).
  • When required by law or government decision.
  • When needed to protect our rights or property.
  • If you have given your explicit consent to this.
 
  1. Storage of personal data
    We will retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as long as required by law. After that, we will delete or anonymise your personal data.

  1. Your rights
    You have the right to:
  • Request access to the personal data we hold about you.
  • request that we correct inaccurate or incomplete personal data
  • Request that we delete your personal data (under certain circumstances).
  • Object to or restrict our processing of your personal data.
  • Request your personal data in a structured, commonly used and machine-readable format.
  • Withdraw your consent at any time, if the processing is based on consent.
  • File a complaint with the Data Protection Authority if you believe we are processing your personal data in breach of the GDPR.

    To exercise these rights, please contact us at the contact details provided below.

  1. Security and safety
    We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration.

  1. Cookies
    Our website uses cookies to improve the user experience. You can choose to accept or reject cookies in your browser. More information on how we use cookies can be found in our Cookie Policy.

  1. International transfers
    If we transfer your personal data outside the EU/EEA, we ensure that an adequate level of protection is in place by using standard contractual clauses or other authorised safeguards.

  1. Contact details
    If you have any questions about this Privacy Policy or our processing of your personal data, please contact us at
    Season Hotel
    E-mail: hello@seasonhotel.se
    Telephone: +46 8 24 03 00
    Address: Ankarslingan 2, 178 51 Ekerö, Sweden

  1. Changes to the privacy policy
    We reserve the right to change this privacy policy at any time. Any changes will be posted on this page. We encourage you to periodically review this policy to stay informed about how we are protecting your personal data.
Last updated:
14 November, 2024
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